Frequently Asked Questions

How long will shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

How does the ExtendTecc work?

ExtendTecc works by capturing the wireless signal from your router, amplifying it, and rebroadcasting it as a new network. Devices within the repeater's range can connect to this extended network, benefiting from improved signal strength and expanded coverage.

Where should I put it for optimal connection?

To achieve optimal performance, it's important to position the ExtendTecc within the range of your router's Wi-Fi signal. Place it in an area where it can receive a strong signal from the router and rebroadcast the signal effectively to the desired coverage area. Avoid placing it in areas with physical obstructions or interference sources that may hinder signal transmission.

How far can the signal reach?

ExtendTecc can extend the coverage range of your Wi-Fi network by an additional 50 to 150 feet (15 to 45 meters).

Are there any security concerns with ExtendTecc?

Using a ExtendTecc WiFi repeater does not inherently introduce additional security risks. However, it's important to ensure that your repeater is properly secured and password-protected to prevent unauthorized access.

Will ExtendTecc affect my internet speed?

This is because the signal is relayed, adding a small amount of latency. However, the impact on speed is generally minimal, and the improved coverage often outweighs the minor speed reduction.

Can ExtendTecc work with any router?

Yes, ExtendTecc is designed to work with any standard Wi-Fi router or access point. They are compatible with major router brands and support common Wi-Fi protocols such as 802.11n or 802.11ac.